Shipping and Exchanges

Payment and order processing - ALL SALES ARE FINAL DURING THIS CLOSEOUT SALE  - 

From now till Feb 28th 2018 all items 80% off and no exchange or refunds possible.  Shipping times are delayed during this time, we apologise for this.
Shipping fees locally in HK are by registered mail. The listed fees are for up to 5 items, additional items will incur extra shipping costs. 

All our prices are quoted in US dollars.
The total cost of your order is the price of the products ordered plus delivery charges as set out in the delivery section below.

We accept payment by Paypal only. Please note that international orders will be transacted at the currency rates prevailing set out by Paypal at the time of purchase.

Most in-stock items ship within 4-6 days of order placement and confirmation, and you will be notified of this.

Public holidays: please note that we do not ship on Hong Kong SAR public holidays, so in the event of weekends, and public holidays, your dispatch day may be delayed. Kindly note! This will usually be highlighted to you in your order confirmation email.

Please note that no deliveries will be made to P.O. box addresses. We will notify you by your listed email if we are unable to accept your order.

Please note that items maybe out-of-stock. You will be alerted in either instance. In the event that we are out of stock of item we will either make you a full refund for the product. Any price differences can be adjusted by making a Paypal refund or a Paypal additional payment request.

delivery charges and shipping times

DELIVERY WITHIN HONG KONG:  All shipping & handling within Hong Kong is US$12 for up to 6 items*.   Hong Kong Registered Mail service ships 36-48 hours after order placement, but during this closeout period processing time will be delayed by up to 6-7 days*

  HONG KONG LOCAL REGISTERED POST
(Local Hong Kong delivery)
  COST SHIPPING TIME
Hong Kong (up to 6 items) Additional items will be quoted separately and payable by Paypal.

US$12

36-48 hrs after confirmation of order

INTERNATIONAL ORDERS: During this closeout period processing time will be delayed by up to 5-6 days*

Standard International Registered Mail Shipping is a flat US$18.00 for all international orders of up to 5 items. Additional items will be quoted separately and payable by Paypal. We use Registered Standard First Class Air Mail. *Please note that THIS CANNOT BE TRACKED ONLINE. We recommend the EXPEDITED SHIPPING SERVICE which can be tracked online and a shorter delivery time*

Expedited Shipping is provided at an additional cost (calculated at checkout- see table below for charges) by the very reliable and trackable SpeedPost, which is similar in services to international courier services. This method allows you to track your order online and we will provide a shipping tracking number to you. 

Rates and delivery times are listed in the table below in green & blue - please note that these are not guaranteed times, only the recommended times from the postal services. Strikes, holidays are not factored into shipping times. When checking out please select your shipping preference.

  HONG KONG POST - AIRMAIL
(Standard International Registered Mail Shipping)
HONG KONG POST SPEEDPOST
(Expedited international shipping)
  COST (up to 5 items) SHIPPING
TIME
COST
(Less than 5 items)
COST
(6-10 items)
SHIPPING
TIME
Africa $18.00 10-15 work days $35.00 $48 7-9 work days
Asia (including Singapore, Malaysia, Thailand, Taiwan, South Korea, Vietnam , Japan but excluding Myanmar & India) $18.00 10-15 work days $35.00 $48 7-9 work days
Canada $18.00 10-15 work days $35.00 $45.00 7-9 work days
China $18.00 9-15 work days $35.00 $45.00 7-9 work days
Czech Repulbic & Croatia $18.00 9-15 work days $35.00 $45.00 7-9 work days
Europe (excluding Hungary, Iceland, Turkey, Czec Republic , Croatia) $18.00 9-15 work day $35.00 $45.00 7-9 work days
Guam $18.00 9-15 work days $35.00 $45.00 5-7 work days
Hungary $18.00 9-15 work days $35.00 $45.00 7-9 work days
India $18.00 9-15 work days $35.00 $45.00 7-9 work days
Middle East $18.00 9-15 work days $35.00 $45.00 7-9 work days
Myanmar $18.00 9-15 work days $35.00 $45.00 5-7 work days
New Zealand / Australia $18.00 9-15 work days $35.00 $45.00 7-9 work days
South America $18.00 9-15 work days $35.00 $45.00 7-9 work days
Turkey $18.00 9-15 work days $35.00 $45.00 7-9 work days
United Kingdom $18.00 10-15 work days $35.00 $4.00 7-9 work days
United States of America $18.00 10-15 work days $35.00 $45.00 7-9 work days

exchanges and returns

* SALE ITEMS * KINDLY NOTE that sale items purchased during our SALES PERIODS are NOT exchangeable nor refundable.*